Partner Program Terms & Conditions

These QueryCatch Partner Program Terms and Conditions (the "Partner Terms" or this "Agreement") govern your participation in the QueryCatch Partner Program (the "Program"), an affiliate and referral arrangement operated by QueryCatch, a registered business name of Nishaan Vigneswaran Pty Ltd (ABN 92 645 267 250) ("QueryCatch", "we", "us" or "our"). The Program is administered through the partner portal at partners.querycatch.com, and applications are submitted at partners.querycatch.com/apply.

By submitting an application, ticking the consent checkbox during registration, or otherwise participating in the Program, you ("Partner", "you" or "your") acknowledge that you have read, understood and agree to be bound by this Agreement, including the Recipient-Created Tax Invoice (RCTI) arrangement described in the "GST and Recipient-Created Tax Invoices" section. If you do not agree, do not apply for or participate in the Program.

To be eligible, you must: (a) be at least 18 years of age; (b) have the legal capacity to enter into a binding contract; (c) where you are an Australian business, hold a valid and active Australian Business Number (ABN); and (d) provide accurate, current and complete information during application and keep it up to date. You represent and warrant that you meet each of these requirements.

This Agreement applies in addition to, and does not replace, the QueryCatch customer Terms and Conditions and Privacy Policy available at https://www.querycatch.com. Where you are also a QueryCatch customer, those customer terms continue to apply to your subscription separately from this Agreement.

QueryCatch may accept, refuse, suspend or terminate any application or Partner account at its discretion, as set out in the "Suspension and Termination" section below.

Participation in the Program is a commercial privilege offered by QueryCatch and is not a right. Acceptance into the Program does not guarantee any earnings.

In this Agreement, unless the context requires otherwise:

The Program enables approved Partners to earn Commission on QueryCatch subscription revenue generated by Client Profiles that the Partner has explicitly linked and that the Client has approved. In summary:

Earnings are not automatic. You do not earn Commission merely because you referred, introduced or signed up a Client. Commission accrues only on Profiles that you have explicitly linked AND a Client administrator has approved, and only from the acceptance date forward. QueryCatch does not guarantee any level of earnings (see "No Guarantee of Earnings and Disclaimers").

To apply, complete the registration form at partners.querycatch.com/apply and provide the information requested, which may include your name, date of birth, contact details, business details and (for Australian businesses) your ABN.

On submission, your application is created in a "pending" state and undergoes manual review by QueryCatch. As part of verification we may check: (a) that you are at least 18 years of age (assessed against the date of birth you provide); (b) for Australian applicants, that your ABN is valid and active (verified via the Australian Business Register); and (c) any other information we reasonably require, which may include further identity or business verification.

Approval is at QueryCatch's discretion. Following review, your application will be either approved (your account becomes "active") or declined. We are not obliged to provide reasons for a decline, although we may do so. You will be notified of the outcome by email.

An active Partner account may later be suspended or deactivated in accordance with the "Suspension and Termination" section, including where you breach this Agreement. A deactivated Partner cannot sign in, link Profiles or receive Payouts.

You must keep your account details — including your ABN and GST-registration status — accurate and current. If your circumstances change (for example, you cease to be registered for GST), you must update your details promptly, because this affects how Commission and tax are handled.

Payouts are made exclusively via PayPal. To be eligible to receive Commission, you must connect a valid, verified PayPal account to your Partner account using the secure connection (OAuth) flow in the partner portal.

You are responsible for ensuring that the PayPal email and account details connected to your Partner account are correct and current. QueryCatch is not liable for Commission sent to an incorrect, closed, restricted or unverified PayPal account where the details were provided or maintained by you.

Only Partners who are both active and have a connected PayPal account are included in Payout runs. If you have not connected PayPal, Commission may continue to accrue (subject to this Agreement) but cannot be paid until a valid PayPal account is connected.

PayPal may charge you fees to receive, withdraw or convert funds, and may apply its own holds, reserves or verification requirements. Those fees and requirements (which are separate from the payout fee referred to in "Commission and How It Is Calculated") are a matter between you and PayPal, and QueryCatch has no control over them.

Commission is earned only on Linked Profiles. The linking and verification process is as follows:

Each Client Profile may be linked to only one Partner at a time.

If a Profile already has a pending or accepted link to another Partner, your link request will be declined. A Profile is never shared between Partners.

Earnings accrue from the link-acceptance date forward only, and are never backdated.

Commission is not applied retroactively to revenue earned before the link was accepted.

New Profiles are not automatically attributed to you — each Profile must be linked and approved separately.

If a Client (or a business you referred) later creates additional Profiles, you do not automatically earn Commission on those new Profiles. Each additional Profile must be separately linked by you and separately accepted by a Client administrator before any Commission accrues on it. For example: if you refer Business B and link one of its Profiles, and Business B later adds further Profiles under its own plan, those further Profiles earn you nothing unless and until each one is individually linked and approved.

Either party may revoke a link at any time, and Commission stops accruing from the date of revocation.

On revocation the link becomes "revoked" and you earn no Commission on that Profile for any period after revocation. Revocation does not affect QueryCatch's rights to reverse or claw back Commission as set out in this Agreement.

You are responsible for ensuring you have a genuine relationship with, and authorisation from, any Client whose Profile you link. You must not submit Profile IDs you have obtained improperly or without the Client's knowledge and consent.

Subject to this Agreement, you earn Commission on the Net Revenue generated by each Linked Profile from the date the link is accepted onwards. Your gross Commission is twenty percent (20%) of Net Revenue, from which the PayPal payout fee is deducted as set out below.

QueryCatch's customer prices are GST-inclusive for Australian customers. Your Commission is calculated, for each relevant period, as follows:

Worked example (illustrative only): a Client pays $110 GST-inclusive for a Linked Profile. Stripping GST ($110 ÷ 1.1) gives $100 GST-exclusive. After deducting actual Stripe processing fees (say about $3.50), Net Revenue is about $96.50. Your gross Commission is 20% of $96.50, about $19.30. We then deduct the PayPal payout fee of approximately 2% (about $0.39 here), leaving a Commission of about $18.91. If you are registered for GST, GST of 10% (about $1.89) is added on top, making your Payout about $20.80; if you are not registered for GST, your Payout is about $18.91. Figures are illustrative only; actual fees and amounts vary per transaction.

Commission is 20% of Net Revenue — after all fees and after GST is stripped — and only on funds that have actually cleared into QueryCatch's account.

We do not pay 20% of a Client's GST-inclusive price, and we do not pay on amounts that have not actually cleared. QueryCatch determines the value of each Commission from its own sales and payment data. Commission rates, the scope of commissionable revenue and the method of calculation may be varied in accordance with the "Changes to These Terms and Commission Rates" section.

Whether GST applies to your Commission depends on your GST status. The following reflects Australian GST law; it is general information only and not tax advice, and you should confirm your own position with your accountant.

RCTI arrangement. Because QueryCatch calculates the value of each Commission from its own sales and payment data, QueryCatch may issue Recipient-Created Tax Invoices instead of you issuing your own tax invoices. By accepting this Agreement you agree to the following RCTI terms:

You are solely responsible for correctly declaring and remitting any GST, income tax or other taxes arising on your Commission income to the relevant authorities.

Commission is paid via PayPal in Australian dollars (AUD), subject to the following:

Payouts can take up to ninety (90) days, or longer, before they reach you.

A Payout may be delayed by up to ninety (90) days, or longer, due to payment clearance and settlement times, refund and chargeback windows, fraud, compliance or risk review, account or identity verification, administrator approval, and PayPal or banking holds, reserves and processing delays. No Commission is payable on Client transactions that are refunded, charged back, cancelled, reversed or otherwise not finally cleared.

Until a Payout has been approved and paid, it is a provisional calculation only and does not constitute a debt owed to you. QueryCatch is not liable for amounts that are withheld, declined, skipped or reversed in accordance with this Agreement.

Commission is contingent on the underlying Client revenue being genuine, lawful, cleared and retained by QueryCatch. If that ceases to be the case, the related Commission is reversed.

Commission already paid to you in respect of a refund, chargeback, fraud or breach remains subject to reversal, set-off and recovery in accordance with this section even after it has been disbursed.

You cannot receive both a customer discount and a referral Commission on the same subscription revenue.

Receiving both a customer discount and a referral Commission on the same revenue is referred to as "double-dipping" and is prohibited.

Where you are also a paying QueryCatch customer (for example, where a business is both a Partner and a subscriber with its own or related Profiles) and you link to, or earn referral credit on, your own or related accounts, QueryCatch reserves the right to remove any customer discount, promotional code or volume discount applied to those accounts so that a discount and a Commission are not stacked on the same revenue.

QueryCatch may, at its discretion: (a) remove or reverse such discounts; (b) decline or reverse the Commission; (c) treat the arrangement as a prohibited self-referral; and/or (d) suspend or terminate your participation in the Program. You must not structure links or accounts in order to obtain both a discount and a Commission on the same subscription revenue.

You must conduct all Program activities lawfully, honestly, and in a way that does not damage QueryCatch's reputation. In particular:

You are responsible for your own marketing channels, content and costs, and for ensuring they comply with all applicable laws (including spam, privacy, consumer-protection, advertising and intellectual-property laws). Breach of this section is grounds for immediate suspension or termination and forfeiture of affected Commission.

You participate in the Program as an independent contractor. Nothing in this Agreement creates any relationship of employment, agency, partnership (in the legal sense), joint venture or fiduciary relationship between you and QueryCatch.

You are engaged to achieve a result — referrals generated through your own independent business, marketing channels and resources — and are not engaged wholly or principally for your personal labour.

You have no authority to bind QueryCatch, incur liabilities on its behalf, or make any representation, warranty or commitment for or on behalf of QueryCatch, and you must not hold yourself out as an employee or agent of QueryCatch.

You are solely responsible for your own taxes (including GST and income tax), superannuation, insurances and other statutory obligations arising from your activities under this Agreement.

Each party must keep confidential, and not use except for the purposes of this Agreement, all confidential information of the other party (including Client information, Profile IDs, commercial terms, pricing and any non-public Program information), and must take reasonable steps to protect it.

This obligation does not apply to information that is or becomes public (other than through a breach of this Agreement), is independently developed without reference to the confidential information, or is required to be disclosed by law.

You must not disclose any Client Profile ID or Client information to any third party except as strictly necessary to perform your obligations under this Agreement and as permitted by law. These obligations survive termination of this Agreement.

QueryCatch grants you a limited, non-exclusive, non-transferable, royalty-free and revocable licence to use the QueryCatch name, logo and trade marks (the "QueryCatch Marks") solely to promote QueryCatch under this Agreement and strictly in accordance with QueryCatch's brand guidelines as updated from time to time. All goodwill arising from such use enures to the benefit of QueryCatch.

You must not: (a) register or attempt to register any domain name, social media handle, trade mark or business name that is identical or confusingly similar to any QueryCatch Mark; (b) use the QueryCatch Marks in any way that implies endorsement, sponsorship, partnership or affiliation beyond the affiliate relationship described in this Agreement; or (c) use the QueryCatch Marks in any manner that is misleading, deceptive or disparaging.

The licence terminates automatically on termination of this Agreement or revocation by QueryCatch. On termination you must immediately cease all use of the QueryCatch Marks, remove all affiliate links, and cease all promotion of QueryCatch.

QueryCatch does not represent, warrant or guarantee any particular level of Commission, earnings, leads, conversions, referrals or Linked Profiles, or that the Program will operate uninterrupted or error-free, or continue for any minimum period.

Except for any guarantee, right or remedy that cannot lawfully be excluded, the Program, the partner portal, all materials and any QueryCatch tools are provided "as is" and "as available", and QueryCatch disclaims all warranties, representations and conditions of any kind, whether express, implied or statutory, to the maximum extent permitted by law.

QueryCatch may modify, suspend or discontinue the Program, in whole or in part, at any time in accordance with the "Changes to These Terms and Commission Rates" section.

Nothing in this Agreement excludes, restricts or modifies any guarantee, right or remedy conferred on a party by the Competition and Consumer Act 2010 (Cth) (including the Australian Consumer Law) or any other law that cannot lawfully be excluded, restricted or modified ("Non-Excludable Rights").

To the extent QueryCatch supplies services to you under this Agreement (such as access to the partner portal), and where those services are not of a kind ordinarily acquired for personal, domestic or household use or consumption, QueryCatch's liability for a failure to comply with a consumer guarantee is limited, at QueryCatch's option and where it is fair and reasonable to do so, to supplying the relevant services again or paying the cost of having them supplied again.

Subject to the Non-Excludable Rights, neither party is liable to the other for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, anticipated savings, goodwill, business opportunity or data, however arising, whether in contract, tort (including negligence) or otherwise.

Subject to the Non-Excludable Rights and to the maximum extent permitted by law, QueryCatch's total aggregate liability arising out of or in connection with this Agreement is limited to the total Commissions actually paid by QueryCatch to the Partner in the twelve (12) months immediately preceding the event giving rise to the liability.

You indemnify, and will defend and hold harmless, QueryCatch and its officers, employees and agents from and against all claims, liabilities, losses, costs and expenses (including reasonable legal costs) arising out of or in connection with:

This indemnity survives expiry or termination of this Agreement, and is reduced to the extent that QueryCatch's own negligence or breach caused the relevant loss.

QueryCatch may suspend, deactivate or terminate your participation in the Program, in whole or in part, at any time and at its discretion.

If QueryCatch terminates your participation for convenience (that is, not for your breach, fraud, self-referral, double-dipping or other prohibited conduct), QueryCatch will, where practicable, give you reasonable prior notice and will pay you any Commission that has finally accrued on cleared Client funds up to the date of termination, subject to the usual clearance, approval, clawback and set-off rules in this Agreement.

If QueryCatch suspends or terminates for your breach, fraud, self-referral, double-dipping or other prohibited conduct, you forfeit all right to any pending, accrued and unpaid Commission affected by that conduct, and any Commission already paid in respect of the breach may be recovered or set off against amounts otherwise owing to you. QueryCatch may also suspend Payouts and participation while it investigates a suspected breach.

You may stop participating in the Program at any time by notifying QueryCatch and ceasing all promotional activity and use of the QueryCatch Marks. On doing so, Commission that has finally accrued on cleared funds up to that date remains payable, subject to this Agreement.

On termination, you must immediately cease all use of the QueryCatch Marks, links and materials, and remove all affiliate links. The provisions concerning Commission, clawback and set-off, GST and RCTI, anti-fraud and prohibited conduct, confidentiality, intellectual property, indemnity, limitation of liability, and governing law survive expiry or termination of this Agreement.

Each party must comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles in connection with any personal information handled under this Agreement. QueryCatch's handling of your personal information is described in the QueryCatch Privacy Policy at https://www.querycatch.com/privacy.

You must only collect, use, disclose and store personal information of referred or prospective Clients as reasonably necessary to perform your obligations under this Agreement, must obtain all necessary consents, and must not disclose such personal information to any third party except as permitted by this Agreement and the Australian Privacy Principles.

You must notify QueryCatch promptly of any actual or suspected eligible data breach affecting QueryCatch or Client data handled by you.

QueryCatch may vary this Agreement, the Program rules and the Commission rates by giving you at least fourteen (14) days' written notice (including by email or by posting updated terms in the partner portal or at https://www.querycatch.com).

Continued participation in the Program after the effective date of a change constitutes acceptance of the varied terms. If you do not agree to a change, your sole remedy is to cease participating in the Program before the change takes effect.

Changes to Commission rates or calculation methods apply prospectively from their effective date and do not alter Commission already finally accrued, except where this Agreement otherwise permits reversal, clawback or set-off.

This Agreement is governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts competent to hear appeals from them.

Before commencing proceedings (other than for urgent injunctive relief), a party must give written notice of the dispute, and the parties must first attempt to resolve it by good-faith negotiation between senior representatives within fourteen (14) days and, failing resolution, by mediation administered by the Australian Disputes Centre.

For questions about these Partner Terms or the Program, contact QueryCatch at intel@querycatch.com.

QueryCatch is a registered business name of Nishaan Vigneswaran Pty Ltd (ABN 92 645 267 250). QueryCatch — https://www.querycatch.com — Partner portal: partners.querycatch.com.