Security Policy

At QueryCatch Safe, we understand that the security of your data is paramount. As a leading SEO intelligence platform trusted by businesses worldwide, we have implemented comprehensive security measures to protect your valuable search data, analytics, and business information.

Our security program is built on industry best practices and is continuously evolving to address emerging threats. We believe in transparency about our security posture while maintaining the operational security necessary to protect our systems and your data.

QueryCatch Safe undergoes regular internal security audits to ensure our systems meet the highest standards of data protection and privacy. Our comprehensive audit program covers:

• Application security testing and vulnerability assessments

• Infrastructure security reviews and penetration testing

• Access control and authentication mechanism audits

• Data encryption and protection verification

• Third-party integration security evaluations

Our most recent internal security audit was completed in January 2025, confirming that our security controls are operating effectively and that no critical vulnerabilities were identified.

We have implemented multiple layers of security to protect your data throughout its lifecycle:

Encryption at Rest and in Transit: All data is encrypted using industry-standard encryption protocols. Your sensitive information is protected whether it's being transmitted between your browser and our servers, or stored in our databases.

Access Control: We employ strict access controls with role-based permissions. Only authorized personnel with a legitimate business need can access production systems, and all access is logged and monitored.

Data Isolation: Each customer's data is logically separated using robust isolation mechanisms. Your data remains private and cannot be accessed by other customers.

Regular Backups: We maintain secure, encrypted backups of all customer data to ensure business continuity and data recovery capabilities.

Our infrastructure is designed with security as a fundamental principle:

Cloud Security: We leverage enterprise-grade cloud infrastructure providers that maintain industry-leading security certifications including SOC 2, ISO 27001, and PCI DSS compliance.

Network Security: Our network architecture includes multiple security layers including firewalls, intrusion detection systems, and DDoS protection to prevent unauthorized access and ensure service availability.

Monitoring & Incident Response: We maintain 24/7 security monitoring with automated threat detection and a dedicated incident response team ready to address any security events.

Regular Updates: All systems and dependencies are regularly updated with the latest security patches to protect against known vulnerabilities.

QueryCatch Safe is built with security-first development practices:

Secure Development Lifecycle: Our development team follows secure coding practices with security reviews integrated into every stage of our development process.

Authentication & Authorization: We implement strong authentication mechanisms including support for two-factor authentication (2FA) and secure session management.

Input Validation: All user inputs are validated and sanitized to prevent injection attacks and other common web application vulnerabilities.

API Security: Our APIs are protected with authentication tokens, rate limiting, and comprehensive logging to prevent abuse and unauthorized access.

We are committed to protecting your privacy and maintaining compliance with applicable data protection regulations:

• GDPR compliance for European Union customers

• Data processing agreements available upon request

• Clear data retention and deletion policies

• Transparent privacy practices outlined in our Privacy Policy

We never sell your data to third parties and only process it as necessary to provide our services and as outlined in our privacy policy.

We carefully vet all third-party integrations to ensure they meet our security standards:

OAuth Implementation: Integrations with Google Search Console, Google Analytics, and other platforms use secure OAuth 2.0 protocols, ensuring we never store your third-party passwords.

Minimal Permissions: We request only the minimum necessary permissions required to provide our services, following the principle of least privilege.

Token Security: All OAuth tokens and API credentials are encrypted and stored securely with regular rotation where supported.

Vendor Assessment: We regularly assess the security posture of our third-party vendors and service providers.

In the unlikely event of a security incident, we have comprehensive response procedures in place:

• Immediate incident containment and assessment

• Prompt customer notification in accordance with legal requirements

• Forensic analysis to understand the scope and impact

• Remediation measures to prevent recurrence

• Transparent communication throughout the process

We maintain detailed incident response playbooks and conduct regular drills to ensure our team is prepared to respond effectively to any security event.

Security is not a destination but a continuous journey. We are committed to:

• Regular security training for all employees

• Staying current with emerging security threats and best practices

• Continuous monitoring and improvement of our security controls

• Engaging with the security community to share and learn

• Regular reviews and updates of our security policies and procedures

We believe that a strong security posture requires constant vigilance and adaptation to the evolving threat landscape.

We encourage responsible disclosure of security vulnerabilities:

If you believe you have discovered a security vulnerability in QueryCatch Safe, please report it to our security team at info@querycatch.com. We appreciate your efforts to help us maintain the security of our platform.